Black Mountain, NC
We will work with you.......
my experience can help you design your project, but I know how to
listen. In truth we would like to build the Taj-Mahal – we
what we do. However, we understand that may not be what
looking for. We will listen to you.
available and communicative I feel is important. If I don’t
return your call
you can safely assume I’m dead. We
strive to be very dependable. If I say we will be
8:00 on Monday, you can count on it.
the course of a job, problems rarely crop up. How you deal withthemt is
key. You can count on quick resolution with a work-together attitude.
In the past I delivered a custom mantle and mounted it at a height
prescribed by the client. Later, the owner called and felt the height
was not quite what she wanted.
voice I could tell
she was afraid I was going to get belligerent and start telling her -
Not my fault, nothing I can do about it, etc. What I really did was
schedule an appointment for the next day and moved the mantle to her
desired height. When she assumed there was an extra charge, I explained
that the price given was to do the work to your satisfaction